Terms and Conditions of Service
These terms govern your use of Velarionexiq's financial planning subscription service. Please read carefully before subscribing.
Agreement to Terms
By subscribing to our service, you accept these terms and confirm your legal capacity to enter into this agreement.
These terms create a legally binding agreement between you and Velarionexiq Financial Planning Ltd
Service Definitions
Key terms used throughout this agreement have the following meanings
- Service: Our monthly financial planning subscription including guidance, consultations, and platform access
- Subscriber: Individual or entity who has purchased access to our financial planning subscription service
- Content: All materials, guidance, reports, and resources provided through our platform
- Account: Your personal subscription account providing access to our services and platform
Acceptable Use of Our Service
Your subscription grants specific rights and responsibilities for using our financial planning platform
Permitted Uses
You may use our service for personal financial planning, access guidance materials, and participate in consultations as outlined in your subscription level
Prohibited Activities
- Sharing account access or subscription content with unauthorised third parties
- Using our service for illegal activities or regulatory violations
- Attempting to reverse engineer, copy, or redistribute our proprietary content
- Providing false information that could affect the quality of financial guidance
- Using automated systems to access our platform without explicit permission
Subscriber Responsibilities
As a subscriber, you have important responsibilities for service effectiveness and compliance
- Provide accurate personal and financial information necessary for effective guidance
- Maintain confidentiality of your account credentials and notify us of security concerns
- Use guidance responsibly and seek additional professional advice for complex decisions
- Comply with applicable laws and regulations when implementing financial strategies
Intellectual Property and Content Rights
All content, materials, and resources provided through our subscription service are protected by intellectual property rights and remain the property of Velarionexiq.
We grant you a limited, non-transferable licence to access and use our content solely for personal financial planning purposes during your active subscription period
Privacy Policy and Data Protection
Your privacy is protected under our Privacy Policy, which forms part of this agreement
Subscription and Payment Terms
Monthly subscription fee of £250 is charged in advance via direct debit or card payment. Fees include VAT at the current rate.
We accept major credit cards, debit cards, and UK bank direct debits for subscription payments
Pro-rata refunds may be available for unused subscription periods under specific circumstances, subject to our cancellation policy
Service Disclaimers
Our service is provided "as is" without guarantees of specific financial outcomes or investment performance
We disclaim warranties regarding service availability, completeness, or suitability for specific financial objectives beyond our stated service description
Liability Limitations
Our liability is limited to the subscription fees paid in the 12 months preceding any claim, subject to UK consumer protection laws
We exclude liability for consequential damages, investment losses, or indirect damages arising from service use
User Indemnification
Subscribers agree to indemnify us against claims arising from misuse of our service or breach of these terms
Alternative Dispute Resolution
We encourage resolution of disputes through direct communication, but formal procedures are available if needed
UK Dispute Resolution
Disputes not resolved informally may be referred to the Financial Ombudsman Service or UK courts as appropriate
Financial services disputes follow FCA and Financial Ombudsman Service procedures
European Union ODR
EU residents may access the Online Dispute Resolution platform for alternative dispute resolution
EU ODR Platform: https://ec.europa.eu/consumers/odr/
Subscription Termination
Either party may terminate the subscription with 30 days written notice. We may terminate immediately for breach of terms or illegal activity.
Upon termination, access to our platform and content ceases, though privacy obligations continue
Legal Jurisdiction
These terms are governed by English law, with UK courts having exclusive jurisdiction over disputes
Severability
If any provision is unenforceable, the remaining terms continue in full effect
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between parties
Terms Modifications
We may update these terms with reasonable notice. Continued use after changes constitutes acceptance of revised terms.
Significant changes will be communicated via email or platform notification at least 30 days in advance
Questions About Cookies
Questions about these terms should be directed to info@velarionexiq.com or +44 7700 4253 7023
Email: contact@velarionexiq.com
Phone: +44 7700 4253 7023
Address: 40 Bank Street, Canary Wharf, London E14 5DU, England
Last updated: September 2, 2025
Version 2.1 - Effective August 30, 2025