Terms and Conditions of Service

These terms govern your use of Velarionexiq's financial planning subscription service. Please read carefully before subscribing.

Agreement to Terms

By subscribing to our service, you accept these terms and confirm your legal capacity to enter into this agreement.

These terms create a legally binding agreement between you and Velarionexiq Financial Planning Ltd

Service Definitions

Key terms used throughout this agreement have the following meanings

  • Service: Our monthly financial planning subscription including guidance, consultations, and platform access
  • Subscriber: Individual or entity who has purchased access to our financial planning subscription service
  • Content: All materials, guidance, reports, and resources provided through our platform
  • Account: Your personal subscription account providing access to our services and platform

Acceptable Use of Our Service

Your subscription grants specific rights and responsibilities for using our financial planning platform

Permitted Uses

You may use our service for personal financial planning, access guidance materials, and participate in consultations as outlined in your subscription level

Prohibited Activities

  • Sharing account access or subscription content with unauthorised third parties
  • Using our service for illegal activities or regulatory violations
  • Attempting to reverse engineer, copy, or redistribute our proprietary content
  • Providing false information that could affect the quality of financial guidance
  • Using automated systems to access our platform without explicit permission

Subscriber Responsibilities

As a subscriber, you have important responsibilities for service effectiveness and compliance

  • Provide accurate personal and financial information necessary for effective guidance
  • Maintain confidentiality of your account credentials and notify us of security concerns
  • Use guidance responsibly and seek additional professional advice for complex decisions
  • Comply with applicable laws and regulations when implementing financial strategies

Intellectual Property and Content Rights

All content, materials, and resources provided through our subscription service are protected by intellectual property rights and remain the property of Velarionexiq.

We grant you a limited, non-transferable licence to access and use our content solely for personal financial planning purposes during your active subscription period

Privacy Policy and Data Protection

Your privacy is protected under our Privacy Policy, which forms part of this agreement

Subscription and Payment Terms

Monthly subscription fee of £250 is charged in advance via direct debit or card payment. Fees include VAT at the current rate.

We accept major credit cards, debit cards, and UK bank direct debits for subscription payments

Pro-rata refunds may be available for unused subscription periods under specific circumstances, subject to our cancellation policy

Service Disclaimers

Our service is provided "as is" without guarantees of specific financial outcomes or investment performance

We disclaim warranties regarding service availability, completeness, or suitability for specific financial objectives beyond our stated service description

Liability Limitations

Our liability is limited to the subscription fees paid in the 12 months preceding any claim, subject to UK consumer protection laws

We exclude liability for consequential damages, investment losses, or indirect damages arising from service use

User Indemnification

Subscribers agree to indemnify us against claims arising from misuse of our service or breach of these terms

Alternative Dispute Resolution

We encourage resolution of disputes through direct communication, but formal procedures are available if needed

UK Dispute Resolution

Disputes not resolved informally may be referred to the Financial Ombudsman Service or UK courts as appropriate

Financial services disputes follow FCA and Financial Ombudsman Service procedures

European Union ODR

EU residents may access the Online Dispute Resolution platform for alternative dispute resolution

EU ODR Platform: https://ec.europa.eu/consumers/odr/

Subscription Termination

Either party may terminate the subscription with 30 days written notice. We may terminate immediately for breach of terms or illegal activity.

Upon termination, access to our platform and content ceases, though privacy obligations continue

Legal Jurisdiction

These terms are governed by English law, with UK courts having exclusive jurisdiction over disputes

Severability

If any provision is unenforceable, the remaining terms continue in full effect

Complete Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between parties

Terms Modifications

We may update these terms with reasonable notice. Continued use after changes constitutes acceptance of revised terms.

Significant changes will be communicated via email or platform notification at least 30 days in advance

Questions About Cookies

Questions about these terms should be directed to info@velarionexiq.com or +44 7700 4253 7023

Email: contact@velarionexiq.com

Phone: +44 7700 4253 7023

Address: 40 Bank Street, Canary Wharf, London E14 5DU, England

Last updated: September 2, 2025

Version 2.1 - Effective August 30, 2025